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How Micromanaging is affecting Sales?

October 31, 2016

If you have started a business, or you were the first salesperson and its growing one of the most difficult things is to let go, and NOT Micromanage.  The strengths that got your business running may be your weaknesses in making it go to the next level.    If you ever desire to make the company go beyond where it is at, then you must stop micromanaging. This may be the most difficult aspect of your business career to change.   If you are not sure if you are a micro-manager check off on the following:

  1. You have more work than you can handle because you do not feel comfortable delegating to anyone else.
  2. Despite hiring people, you are still the only one that can sell in the company.
  3. You go crazy when people do not follow the processes developed to the letter.
  4. You need to know what everyone is doing, all the time
  5. Despite asking people for feedback on things and requesting for ideas you do not get answers.

If this sounds familiar, then what can you do about it.    It’s affecting your company growth and more importantly affecting your sanity.


What to do about it?

  1. Take a very long look in the mirror.  Perhaps you truly like being involved in everything and know this is a fault.  What will you do if you are not working in the business 24/7.  Please get a life.  My best answer is to get a business coach like myself.  Or, join a peer advisory group like my SBC group to get honest open feedback.  Sorry for the self-promotion.   I will even suggest someone else if you do not feel it is a good fit.
  2. Another very simple answer is to hire the right people and trust them. In this case, it is better to micromanage the hiring process, then wind up micromanaging once hired.  Benchmark your ideal employee, use the right assessments tools from VPT Enterprises or HPI Solutions, get other valued employees opinions, take your time, but hire right and 50% of the micromanagement problem is gone.
  3. Start managing the process and not the people. Remember processes are road maps not railroad tracks.  Make sure your processes have some flexibility, and that you accept that everyone is going to handle things a little differently.
  4. Don’t mistaken accountability with micromanagement. They are very different. If you are unsure read the following Accountability vs. Micromanagement.  The people that are complaining about your Micromanagement maybe complaining about being held accountable.
  5. Invite dissent and difficult communication. There are two important results you will see.  Your team will embrace you more as a leader.  The people have a vested interest and responsibility in making something work that they so aggressively advocated for.  For further reading on this see Confident Leaders Invite Dissent  or read 5 Dysfunctions of a Team

I hope this has been of some help.  I am happy to entertain and discuss any points that have been made and look forward to your comments.

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